DOCOR Services

Privacy Policy

Last updated: August 2026

Who we are

DOCOR Services is a commercial cleaning business operating in Greater Sydney and Brisbane Metro. This policy explains what personal information we collect through our website and messaging channels, why we collect it, and how we handle it.

What we collect

We collect personal information you choose to give us:

  • Quote requests — your name, contact details, business details and information about the spaces you'd like cleaned.
  • Job applications — your name, contact details, city, preferred work area and a summary of your experience.
  • WhatsApp messages — the content of messages you send us and the phone number you send them from.

We don't ask for more than we need, and we don't collect sensitive information through these forms.

Why we collect it

  • To prepare and follow up on cleaning quotes and proposals.
  • To respond to your questions and messages.
  • To assess job applications and contact applicants.
  • To deliver and manage cleaning services once engaged.

We do not use your information for unrelated marketing without your consent.

How we store it

Your information is stored in our business systems with access limited to the DOCOR team members who need it to do their work. We keep information only as long as it's needed for the purposes above, or as required by law.

Who we share it with

We do not sell your personal information. We share it only with service providers that help us run our business (for example, hosting and messaging providers), and only to the extent needed to provide our services.

Australian Privacy Principles

We aim to handle personal information in line with the Australian Privacy Principles under the Privacy Act 1988 (Cth).

Access, correction and deletion

You can ask us at any time to access, correct or delete the personal information we hold about you. Contact us at privacy@docorservices.com.au and we'll respond as soon as we reasonably can.

Questions

If you have any questions or concerns about how we handle your information, email privacy@docorservices.com.au.