Privacy Policy

If you apply for a job with us

The application form on Join Our Team asks for more than our other forms do, so here is exactly what happens to it.

You can also start an application by messaging us on WhatsApp. It asks for less, and it asks the same permission question the form's tick box asks. Either way the answers land in the same place and this section covers both. If you say no to that question on WhatsApp, nothing is kept.

What we ask for

Your name, phone number and email; the city and suburb you live in and the areas you can travel to; whether you have a driver's licence and a vehicle; the days and times you can work, roughly how many hours you want and the date you can start; your cleaning experience, including any commercial, office, salon or clinic work; your level of English; whether you have the right to work in Australia; whether you have a police check or would be willing to get one; and whether you're comfortable working on your own at a site.

What we don't ask for

We ask whether you have a police check — never what it says, and never about your criminal history. We don't ask for your visa or passport number, date of birth, bank details or tax file number. If we offer you work, we'll ask for employment paperwork separately and explain what each document is for at that point.

Why we ask for it

• Your suburb and the areas you can work tell us which sites are a realistic commute for you.
• Your days, times, hours and start date tell us which shifts we can actually offer you.
• Licence and vehicle tell us whether a site with no practical public transport is workable for you.
• Experience, English level and working independently help us match you to the right kind of site — offices, salons and clinics have different requirements.
• Work rights and police check status tell us what has to be in place before you could start.

Who sees it

Your application goes into a private area of our internal dashboard. Only DOCOR staff with a dashboard login can open it — today that is the owner and a small internal team. We don't publish applications, sell them, or pass them to other employers or recruitment agencies.

Where it's kept

Applications are stored in our database, which is hosted in Sydney, Australia. The confirmation email we send you goes through a third-party email provider, so the message itself may be handled on servers outside Australia.

How long we keep it

The form asks you to confirm that we can keep your details and contact you about future opportunities. If you agree, we keep your application on file so we can come back to you when work comes up near you — including after we've filled the role you first applied for. To be straightforward about it: we don't currently delete applications automatically after a set period. If you want yours removed, email us and we'll delete it.

Seeing it, fixing it or deleting it

Email hello@docorservices.com.au from the address you applied with, or tell us the name and phone number you used. You can ask for a copy of what we hold, ask us to correct it, or ask us to delete it — you don't have to give a reason, and it won't count against any future application. Deleting your application removes you from the list we search when work comes up.