Case study
Multi-Site Beauty & Wellness Group
DOCOR Services currently coordinates recurring commercial cleaning across five locations in Sydney and Brisbane, providing one point of contact and site-specific cleaning programs for each location.
Challenge
Maintaining a consistent standard across locations in two different cities, each with its own layout, trading hours and requirements.
DOCOR solution
Local teams in each city, a checklist written specifically for each site, and central supervision of the whole program.
Delivery model
Service delivery tracked through Connecteam, with photographs and comments recorded against each completed clean.
Result
A coordinated program across five locations, run through a single point of contact.
What the program covers
Every location operates under a site-specific checklist. Completed services can be supported by photo verification, issue reporting and ongoing management reviews.
- Recurring cleaning across five commercial locations
- Teams coordinated in NSW and Queensland
- Morning and afternoon shifts adapted to each location
- Studios, workstations, reception, bathrooms and common areas
- Laundry and consumables replenishment
- A different checklist for each site
- Photographs taken after the clean
- Issue, comment and follow-up records
- Coordination of replacements and special requests
- One point of contact for every location
About this case study
This program is published anonymously. We do not name clients, use their logos or quote them without written authorisation, and we do not publish performance figures we have not measured. Named references can be arranged directly with a client during a tender or proposal process.
Running several sites of your own?
We'll assess each location and come back with one coordinated proposal.